Shipping and Delivery

General Terms of Shipping

Shipping For Online Sellers
On the item's product information page, click the Add to Cart button  . You will be then redirected to your Shopping Cart page.
View the total shipping costs for the items in your cart under Estimate Shipping Costs.
Choose the country you want your order delivered to from the Ship-To list for a more accurate calculation of your shipping costs.

You can also access your Shopping Cart at any time by clicking the Cart at the top of every page. 
  
For Dropshippers
If you are dropshipping an order to your customer, please make sure the shipping address for your order is the same shipping address used for your PayPal payment. If the shipping address you used is different from your then there will be delays in confirming your payment.

Shipping Fee
If products come with 'free shipping', you do not need to pay for shipping cost. 
For products without ‘free shipping’ , you need to use the online system to find out the shipping charge for your order.

Courier
We are regret that only authorized couriers services can be used by us for shipping. We only use trustful couriers services such as UPS, DHL, EMS and other ground services.

Insurance
Shipping with couriers is insured and can be tracked online. Once your goods are sent out we will email you with a tracking number so you can trace your delivery any time.  
If Loss or Broken During Shipping,We Re-send a New one.


Once your order is shipped, you will receive an email from us. There should be your shipping tracking information for your packages. You can also find the same info in your LED-Video-Lights.com's account.

 

A valid phone number is required in your account for couriers to contact you.

Courier won't pick up the package without a phone number. 
Courier can not deliver your pacakge if your phone number is not valid. 

Why "Clearance Delay" during shipping ?

Really sorry for the Delay, customs randomly check some packages, please do not worry.

Carrier would contact you if necessory asking for proper documentation, which we can provide to you.

Do you ship to A PO address ?

our courier can not put the items in P.O Box because the package must be signed by receiver, please offer us your home address or one your friends' home or office address, which we will firstly ship your package to, hope you understand.

All in all, be sure you ( or your family members) are available whey carrier deliery the package to your address.

Shipping Cost

The shipping fee depends on weight and shipping methods. Pls let us know what you need and the quantity, we will offer you the quotation.

You could add the items you need to your shopping cart and then "Click to Estimate" or "Get Shipping Quote". You will know the detailed shipping fee.